Online reviews are no joke! That means taking note of the top review sites is so important.
Many business shy away from managing customer reviews on business review sites. Unfortunately, those that skip this step are missing out and potentially hurting their own business. Reputation drives conversion.
Business reviews help shape a company’s reputation
Reviews provide valuable feedback for the business
Company’s should be striving to get as many reviews for their businesses, from review sites that people know and visit often.
Traffic is the key factor in the top review sites. The more consumers visit a review site, the more likely they are to leave feedback and or read reviews left by others, which can either make your company the one chosen or the one who loses a potential customer.
Important review website tips:
Always add or claim a listing on the top review sites.
Continue to ask your customers to leave reviews.
Customers are more likely to leave reviews on business review sites.
Respond to customers reviews online and respond in kind even if negative.
Business reviews can appear in search results.
Reviews are here to stay, nurture them!
Helping build your online reputation is important, there are many reputation services available to assist your company in doing this on top of the work you may already do. Building strong reviews and responding to those customers is key in building relationships not only with present customers but also those that may see the reviews and responses. Doing this will ensure your company continues to grow and also grow its online reputation. This shows a company really cares about its customers.